![]() The audio product manufacturer provided its clients with two options in dealing with the change: I already have £800 worth of now obsolete Sonos gear and I assume it won’t be long before the Play:3s are dropped too.” How Customers Can Transition ![]() Personally, I would never buy another Sonos product again. Hopefully there’ll be enough resistance from existing owners and from customers not buying their new products that they’ll rethink this. User Cass Crockatt demanded an apology and a retreat from the move, saying “I’m not being overly dramatic to say that any other action is the death of your company.” Storm Against Sonos on TwitterĬustomers around the world, especially those who claim to have spent hundreds of dollars for their Sonos experience over the years, slammed the audio device manufacturer for its latest policy and created a #boycottSonos. Without the provision of new software updates, access to services and overall functionality of the sound device will eventually be disrupted. Sonos’ customers took to Twitter their disappointment over Sonos’ decision to stop providing software updates or new features to its older speakers come May this year.Ĭalifornia-based Sonos made the announcement recently in its blog, citing old products “have been stretched to their technical limits in terms of memory and processing power.”Īffected legacy products are namely original Zone Players, Connect, and Connect:Amp (launched in 2006 includes versions sold until 2015), first-generation Play:5 (launched 2009), CR200 (launched 2009), and Bridge (launched 2007).Īll Sonos products rely on an interconnected ecosystem which gives you access to over 100 streaming services, voice assistants, and control options. ![]() Legacy Sonos speakers, starting May, will stop receiving software updates and new features.
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